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Have a question or request? Are you in need of support or looking to speak with a member of our United Community Bank team? If so, you've come to the right place. At United Community Bank, we're dedicated to you, our customers, and want to provide the support and resources you need, when you need them. Contact us today - we're ready to help you.

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General Customer Support

For general questions and support related inquiries:

Call: 
1-800-UCBANK1 (1-800-822-2651)

Hours: 
Monday-Friday: 8:00am-7:00pm
Saturday: 8:00am-12:00pm

Ask:
Submit a General Inquiry

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Online & Mobile Banking Support

Need assistance with Online or Mobile Banking? Contact our Online and Mobile Banking Support team:

Call: 
1-800-UCBANK1 (1-800-822-2651)

Hours: 
Monday-Friday: 8:00am-7:00pm
Saturday: 8:00am-12:00pm

Email:
onlinebanking@ucbi.com

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Online Account Support

Need assistance with your online account application? Contact our Online Account Support team: 

Call: 
1-844-870-4550 | 1-844-870-4540 

Hours: 
Monday-Friday, 8:00am-7:00pm
Saturday, 8:00am-12:00pm 

Email: 
acctonlinesupport@ucbi.com

 

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Treasury Management Services & Support

For assistance with our Treasury Management Services, contact our Treasury Support team or locate a Treasury Management Representative in your area:

Call:
1-866-270-6100

Hours:
Monday – Friday: 8:30am–5:00pm

Email:
ecorp@ucbi.com

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Locations

United offers convenient branches and ATMs across Georgia, North Carolina, South Carolina and Tennessee. Find a branch or ATM near you. 

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Lost or Stolen Cards

Has your card recently been lost or stolen? We know this can be scary. You’ll want to report this immediately, so we can help.

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Switch to United

Thinking of joining the United family? We understand your time is valuable and want to make the process of opening your new account as easy as possible.

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Mortgage Services

Looking for support and guidance regarding a current or potential mortgage? Use our convenient search tool to find a Mortgage Loan Originator in your area.

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Advisory Services

Find a Financial Advisor in your area. 

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Media Inquiries

If you are a reporter or news station representative seeking an interview, official statement, and/or information related to the bank, please contact us using the email address below.

Email
media_contact@ucbi.com

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Specialty Financing Services

Find a Specialty Lender in your Industry.

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The Bank That SERVICE Built

Customer overall experience rating
of 9.6 out of 10*

*As reported by Customer Service Profiles